Investigating the Human Factors Component of Transitioning to EV Fleets

Sushmita Bhandari, PhD student, Department of Civil and Architectural Engineering and Mechanics, University of Arizona

When

Noon – 1 p.m., Aug. 27, 2025

Join in person or online:

https://arizona.zoom.us/j/83361715806?from=addon#success

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A headshot of Sushmita

Summary: As public agencies seek to reduce emissions and align with sustainability goals, the electrification of fleet vehicles has become a critical policy and operational focus. However, successful adoption of electric vehicles (EVs) in agency fleets depends not only on infrastructure and cost, but also on user attitudes, operational constraints, and organizational readiness. This study examines the psychological and practical factors shaping EV adoption in public agencies using a mixed-methods approach. Survey responses from 86 Minnesota agency personnel, spanning fleet managers, field staff, mechanics, and operations personnel, were analyzed alongside five follow-up interviews to explore deeper contextual and experiential factors. Findings reveal a general hesitancy toward fleet electrification, with concerns centered on charging infrastructure, cold-weather performance, safety, and maintenance. Perceptions varied by role and experience, with field staff expressing greater optimism than technical or managerial respondents. Importantly, prior training was associated with more positive attitudes toward EVs. Interview data reinforced the role of geographic, organizational, and leadership dynamics in shaping readiness. This study highlights the importance of workforce engagement, context-specific planning, and training in supporting equitable and effective EV transitions in the public sector. Implications for policy, procurement, and future infrastructure investments are discussed.

Biography: Sushmita Bhandari is a PhD student in the Department of Civil and Architectural Engineering and Mechanics at the University of Arizona, Tucson. Her research is dedicated to improving transportation systems by focusing on safety and equity through innovative, data-driven solutions.

Contacts

Bharat Pathivada